Gigabyte 7NNXP nForce2 Mainboard Review (1)

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Interview with Gigabyte (1)
Bluetooth 26th June 2003

Thank you for accepting our interview Ms. Chen. We have a few questions that our users would like to know.

First of all, we would like to know what is the percentage distribution of Gigabyte into OEM and retail for both AMD and Intel boards currently ?

A : Gigabyte focuses on channel distribution business more at the moment. But we would like to look into more OEM opportunities. The percentage distribution for AMD and Intel varies from time to time. At this moment of time, our market share proportion is higher for Intel, judging from Gigabyte's commitment to both platforms, we are doing VIA, SiS, Intel, etc and we cover both markets from entry level to the work station class.

I see, so that means Gigabyte will vary the proportion depend on market demands. So will Gigabyte is now back into business with nVIDIA, would GIgabyte manufacture FX 5900 graphics cards?

A : We always consider the possibility of manufacturing boards/cards. it all depends on market acceptance levels and the amount of resources we can allocate in opening up projects.

We heard lots of 6 Duals in your recent board offerings, there is this DPS which offers a very unique feature. Can you tell us more ?

A : For the purpose of providing more stable power supply to the CPU, DPS is design to deliver more solid power current especially for system with high working frequency, not to mention the benefit of thermal reduction.

DPS can work in 2 modes: parallel mode & back-up mode. In parallel mode, the DPVRM and the on-board VRD supplies 3 phase power each (6 phase in total) to CPU. While either one of the 3 phase power failed, the system can still work. The benefits of the 6-phase power are as follows: 1. It provides sufficient power which is able to support 10GHz CPU. 2. It supplies larger and more stable currents- approximately 150A. 3. It lowers the temperature on the MOSFET. 4. Because the stable currents and the low temperature, the overclocking ability can be greater. 5. Under full system loading, the temperature is 5~10 degree Celsius lower with DPVRM. (60A- 71.8 vs 67.9; 70A- 81 vs 76)

Would Gigabyte be readying for K7 and K8 boards based on VIA, SiS or ALi chipset ?

A : GIGABYTE has good record of collaborating with VIA and had delivered outstanding K7 products to the market. This will continue to be our focus in K7& K8. For the newly announced nForce2 Motherboard which represent a great choice for K7, we will also continue to design our new product based on the advanced technology from NVIDIA.

In that case, will we be seeing a SiS P4 Dual Channel DDR400 solution based on SiS 655FX from Gigabyte soon ? What are the specs like ?

A: GIGABYTE will have SiS655FX solutions soon. The new series will fully utilize the chipset features and extend the advantage of our SiS 650 solution.

How is Gigabyte coping with SARS ? Does it affect production at your manufacturing plants ?

A : There is no major impact on our factories. We did separate our staff to work in different places, eg. home, office, factory. In case one place is infected, the company can still be operated normal.

Users are complaining that the support team is not responsive to questions raised by users. Does Gigabyte have a solution to it ?

We are constantly trying to improve our service quality in the hope of achieving customer satisfaction. Now the internal operation is as follows: We make it a rule that every question e-mailed to Gigabyte website will be responded within a week. Sometimes, if the question is complicated and needs further verification, it will be forwarded to the engineers and might take longer time. In this case, the technical support is asked to send out an notice reporting the status and inform that the question is taken care of. We will continuously make sure we provide good service. We also welcome our customers' suggestions to make our service better.

With more and more companies merging, there are speculations and rumours of Gigabyte merging with MSI. Is that true ?

A: We heard about that too. It is not true though.

Thank you for your time and have a pleasant day.

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